Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Brand Overview
LuckyWave is an online casino brand that has been operating since 2020. It is part of a larger gaming group that operates several other online casinos worldwide. The company’s primary aim is to provide its players with the best possible gaming experience, ensuring they have access to a wide variety of games, lucrative bonuses, and top-notch www.donnarose.co.uk customer support.
operates under a license from the Government of Curacao, which ensures that it adheres to strict regulations governing online casino operations. This provides its players with confidence in their gaming experience, as they can be assured that their funds are safe and secure at all times.
Registration Process
To get started at , potential players need to go through a simple registration process. The first step is to click on the “Sign Up” button located at the top right corner of the website’s homepage. This opens up a pop-up window where users can enter their details.
The required information includes name, date of birth, email address, and password. Users must also agree to the casino’s terms and conditions before proceeding. Once all this is entered correctly, players will be directed to an account verification page where they need to upload copies of identification documents (passport or driver’s license) for age verification.
The verification process usually takes around 24 hours but can be done immediately in some cases. As soon as the registration is complete and verified, users are granted access to their personal account where they can find all necessary information about the casino’s services.
Account Features
Once logged into an account at , players will have several essential features available to them:
- A balance display showing all funds added or withdrawn
- A history of past transactions with time stamps and detailed descriptions
- The ability to switch between different gaming currencies (e.g., USD or EUR)
- Information about active bonuses and promotions
Players also enjoy flexibility in how they manage their accounts, as offers mobile access that allows them to play on-the-go.
Bonuses
New players at have the opportunity to claim an extremely generous welcome bonus package upon registration. The promotional offer includes a 100% deposit match up to €200 plus free spins. Additionally, every Friday from 6 PM till Sunday night (23:59), users can partake in “Lucky Weekends,” where all losses from previous week’s deposits will be automatically transferred back as real cash.
Furthermore, there are several ongoing promotions available daily and weekly at the casino:
- Lucky Drop Jackpots – randomly selected players win between €1,000 to €10,000 depending on how high their luck is!
- Free Spins Weekends: accumulate 50 points for every single game played with min. wager of €5.
Regular promotional activities are organized, such as cash tournaments or free spins weekends which can provide even more opportunities for winning big at this online casino brand.
Payments and Withdrawals
At players have several secure payment options available:
- Visa / Mastercard cards
- Bank transfer via Trustly or Neteller/Skrill wallets (subject to fees)
Players must deposit a minimum of €20, while the withdrawal threshold is set at €50. Processing times can vary depending on the chosen method; e.g., bank transfers may take between 3 and 7 working days.
Withdrawal requests are processed during office hours only:
- Monday – Thursday: 09:00 AM till 19:00 PM GMT
- Friday – Sunday: Non-working time